ENCOSE can be your IT helpdesk or serve as an adjunct to your in-house support. Our team understands that every minute of downtime impacts business productivity. Each step in our helpdesk process is designed to get your user and IT issues addressed quickly. We are available 24x7 365 days a year to support your employees and internal IT resources wherever they are.
The ENCOSE helpdesk is staffed by IT consultants with a wide range of expertise who can solve issues efficiently. Our proactive maintenance helps prevent issues from occurring. We use the latest in remote technologies so we can support your users at their desks and can supply a helpdesk ticketing system so that users can track the status of their issues.
The ENCOSE helpdesk is a cost effective alternative to hiring in-house experts on all of the IT technologies you employ to keep your business running smoothly. |